Solving Problems while Building Employee Commitment

Creating problem solving Action Teams can be one of the most leadership effective tools.    Action Teams focus on solving a specific problem within a specific time frame, usually three to six months.  Often teams include members from across functions and employee levels.   They are often most effective if facilitated by a knowledgeable process consultant who can keep the team focused on the task and results and avoid getting bogged down in territorial issues.

The often surprising result is that employees build bridges and relationships across functions and departments.   These can help in being more responsive to external and internal customers. Employees also become engaged in problem solving beyond the team and thus become more productive employees.  As a result of this engagement, employees at all levels often become much more committed to the organization.