Motivating and Retaining Individual Contributors The Challenge: The employee had been with the company for four years after graduating from college. In that time, she had held three positions in the company from two quick promotions / transfers. The company definitely felt that she was an employee they wanted to retain. Although, she had positions in both Finance and Customer Service, neither the company nor she had any idea where to take her career; which career path would be the best fit for her in the long run. The Solution: She was interviewed about her previous positions, what she liked and didn't like, and where she saw her interests taking her career. Discussions were held with her current boss and the human resource executive. Then she took several interest / skill and behavioral instruments. The feedback from the instruments and interviews focused on the key characteristics of positions that would be a good fit and would provide on-going challenge. The Results: The employee was able to go back to human resources and to her current and previous department heads to discuss the types of roles that would help her build her career, be a good fit, and help her stay motivated and engaged. She is in discussions to pursue one of two positions that meet these requirements. |